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Carpets & Rugs



Luxuriously deep pile, Agra is sensationally soft underfoot and perfect for softening acoustics in large open areas. Handwoven from blend of 50% TENCEL™ for subtle shine and 50% wool for performance.

Six classic, natural shades are available from stock and we can colour match to an almost limitless palette with no minimum order quantity.

Suitable for

Bedroom, living room, landing, home office with castor mat.


Classification EN 1307: Class 32 general contract.

Not recommended for

Stairs, wet areas or entrances.


The detail...

Agra - AGRA taj
Agra - AGRA oyster
Agra - AGRA oatmeal
Agra - AGRA platinum
Agra - AGRA ice

Rug stock sizes: 170 x 240cm, 200 x 300cm, 250 x 350cm
Bespoke sizes: Available to a maximum of 5m x 20m. Choose from hand-sewn or blind-hemmed edges
Colour match: Available with no minimum order quantity
Pile material: 50% TENCEL™ 50% wool
Construction: Handwoven
Gross pile weight: 5000g/m2, 147oz/sq yd
Backing: Cotton on stocked & bespoke hand sewn rugs. PP on blind-hemmed rugs
Moth guarantee: 5 years


Stocked broadloom width: 4 & 5m
Bespoke: Colour matching no minimum order
Pile material: 50% TENCEL™ 50% wool
Construction: Handwoven
Gross pile weight: 5000g/m2, 147oz/sq yd
Carpet thickness approx: 24mm
Thermal resistance BS4745: 3.22 tog, 0.32 Km2/W
Carpet backing: PP
Moth guarantee: 5 years

Technical specification:


Usage classification EN1307: Class 32 general contract
Comfort rating EN1307: Class 5
Stair suitability BS EN 1963: Not suitable
Static electric charge ISO 6356: Anti-static
Burning behaviour BS EN 13501: Class Efl
Sensitivity to spilled water EN 15115: 4
Colour fastness to:
Light ISO 105 B02: 6
Rubbing – dry ISO 105 X12: 5
Rubbing – wet ISO 105 X12: 5
Water ISO 105 E01: 4-5

VOC emission test results available on application


Fire Test Results

Declaration of Performance

TENCEL™ Certificate

Product Comparison table


We recommend viewing a physical sample before ordering, as most screens do not show true colours.
While our quality control systems are designed to keep colour variation within normal industry tolerances, the tones of all natural fibres may vary slightly between batches and samples may change a little over time. For carpet orders where an exact colour match is required, please request a stock cutting. If joining carpets, please ensure at the time of order that you request cuts from the same batch. All velvets can occasionally show pile reversal, a phenomenon caused by the environment rather than manufacture.

Size tolerance
For carpets please always order 3% more than is required both on length and width.
For handwoven rugs sizes may vary by up to +/-2.5%.
For inset locations order oversized broadloom and cut in on site.

Handwoven floorcoverings are subject to variation in uniformity of weave, this is part of their handmade character and should not be considered as faults. Natural fibres may fade over time, this may be accelerated by exposure to direct sunlight. Broadlooms featuring cut pile may very occasionally suffer from pile reversal, a naturally occurring phenomenon caused by the environment rather than manufacture.

Fitting carpets
Our high quality carpets tend to be thick, dense and therefore heavy, so please ensure plenty of labour to move and fit them.
Jacaranda’s carpets should always be installed by professionals. They may be stretched onto grippers over good quality, solid underlay. They may also be stuck directly to the floor or fitted over underlay using the double stick method.

Installing rugs
A quality underlay beneath your rug will eradicate slippage and can reduce wear. Jacaranda offers non-slip rug underlay suitable for rugs laid over carpets or hard floors.


General maintenance
Please vacuum your newly fitted carpet or rug frequently, some initial fibre loss or ‘shedding’ is normal but will not affect the appearance or performance, and soon stops with frequent vacuuming.
Please continue to vacuum regularly throughout the life of your floorcovering. Vacuum carpets or rugs with the beater bar turned off, beater bars can be activated occasionally on velvet to lift flattened pile.

To lengthen life:

  • Place barrier mats by doors but clean them often
  • Use castor mats under all castor chairs
  • Add furniture cups under the legs of furniture
  • Lay non-slip underlay under all rugs and rotate rugs regularly to spread wear
  • Buy a Jacaranda Emergency Spot Cleaning Kit with your carpet or rug, to have ready for accidents. To purchase our spot cleaning kit please email [email protected]


Spills and stains
Like most fabrics, carpets & rugs will stain from spills of everyday liquids like coffee or wine. The key is to act quickly.


  • Pick up any solids using a spoon or blunt knife
  • Blot up liquid gently with plain, white, absorbent paper such as kitchen towel. Continue, changing paper regularly, until it comes back dry
  • Use Jacaranda’s emergency spot cleaning kit
  • Call a professional carpet cleaner if the stain remains



  • Rub or scrub which can ‘burst’ the pile surface causing permanent damage
  • Add water
  • Use home steam cleaners
  • Use home cleaning chemicals which may set the stain, damage the pile, or leave a sticky residue prone to re-soiling


Professional cleaning
When your carpet or rug needs stain removal or a deep clean, you shouldcontact a carpet cleaning specialist. For your guidance, professional cleaners should recommend a dry compound cleaning method, the floorcovering will be sprinkled with cleaning granules and allowed to dry before being vacuumed up. Professional cold water extraction cleaning is possible on stubborn stains however specialist knowledge is essential, and they should clean the entire carpet or rug. Wet extraction uses a specialist machine to spray the carpet with water and cleaning products whilst simultaneously vacuuming to remove stains and dislodge any stubborn debris.
Cleaning often takes place on site however they may recommend taking rugs off site to be cleaned. Please note we would not recommend rug baths where the rug is fully submerged in water.
Always ask your professional to re-apply moth protection after your floorcovering has been wet cleaned.

Anti-stain treatments
These won’t make carpets or rugs invincible, prompt removal of spills is still key, but anti-stain treatments should buy time and make stains easier for professionals to remove. Stain treatments should always be applied by professionals with specialist knowledge of TENCEL™. Stain protection should be reapplied after every deep clean.